Kookie Kake Plates


Silver Plate	$12.99
Gold Plate	$16.99

Frequently Asked Questions (FAQ)

Can I return my merchandise purchased from Kookie Kake Plates?
What is Kookie Kake Plates' policy for replacing damaged merchandise?
Do You Gift Wrap?
What is the shipping fee?
What is the shipping time for orders placed?
I did not receive my merchandise that Kookie Kake Plates shipped?
When am I charged for my order?
How safe is your site?
What is Kookie Kake Plates' Privacy Policy?
How can I contact you?

Can I return my merchandise purchased from Kookie Kake Plates?
Absolutely. Any Items Purchased from Kookie Kake Plates can be returned. If you are not happy with your purchase for any reason, just return the merchandise unused in its original packaging, insured for the price paid, along with your name, address and reason for return within 30 days of the date received. If item arrives broken, Kookie Kake Plates is not responsible. No Exceptions Will Be Made after 30 Days of Receipt. A refund will be issued for the total purchase price of items returned as soon as items are received by Kookie Kake Plates. Shipping fees will not be refunded.

What is Kookie Kake Plates' policy for replacing damaged merchandise?
Kookie Kake Plates carefully packs and insures all orders, however in the event that you receive broken or damaged goods please call us at 1-201-791-9024 or click here to complete a 'Question About an Order' form immediately so that we may file a claim with UPS to retrieve the damaged goods. Damaged Merchandise Must Be Reported Within 30 Days of Receipt. Please be sure to retain the damaged goods in its original packaging for UPS inspection for at least 10 business days.

Do You Gift Wrap?
Kookie Kake Plates will Gift Wrap items. The cost is $7.00 per item. The gift wrap check box must be checked under the item to be gift wrapped. Note: Items to be gift wrapped may take longer to ship.

What is the shipping fee?
For items shipped in the Continental US, Kookie Kake Plates offers free shipping on orders $100.00 and above. Shipping charges for orders under $100 is $5 or 10%, whichever is greater. All orders are shipped UPS ground unless otherwise requested. We are no longer offering International Shipping.

What is the shipping time for orders placed?
Kookie Kake Plates makes every effort to ship within seven days. If we are unable to fulfill any part of your order our liability is limited to the refund of any monies you may have already paid us for the undelivered goods.

I did not receive my merchandise that Kookie Kake Plates shipped?
If for any reason you do not receive your order that has been shipped, contact Kookie Kake Plates as soon as possible. We will contact UPS to launch an investigation. Since all items shipped are insured, if UPS has lost the package, they will pay for the replacement. Once the investigation is complete, Kookie Kake Plates will ship a replacement. It is very important that you contact us immediately. Please click here and submit a 'Question About an Order' form immediately.

When am I charged for my order?
The customer is charged once the order is processed by Kookie Kake Plates.

How safe is your site?
We have never had a customer report any type of security issue in processing their credit card on our site. Once you enter into your account or hit the check out button, you have entered our secure server where all information becomes encrypted. Security is a priority at Kookie Kake Plates and we feel very comfortable with all security measures we have taken to protect our customers.

What is Kookie Kake Plates' Privacy Policy?
Any information gathered by us is used solely to fulfill your order. We do not share any information that you provide to us with anyone else except as necessary to directly fill your order.

How can I contact you?
Kookie Kake Plates can be contacted by calling 201-791-9024 or by submitting your request/question on line. To contact customer service Click Here to submit any questions, problems or requests on-line. On-line requests are normally answered within 24-48 hours.

Please Read The Following:
KOOKIE KAKE PLATES IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALTHOUGH KOOKIE KAKE PLATES BELIEVES THE CONTENT TO BE ACCURATE, COMPLETE, AND CURRENT, KOOKIE KAKE PLATES DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE ON THIS SITE IS ACCURATE, COMPLETE, OR CURRENT. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.